Frequently Asked Questions

U.S. Domestic shipping rates and delivery estimates:

Local LA Delivery FREE

Standard $4.90 

Expedited $9.90

*Please note, these are shipment cost estimates. Shipment cost will be based on the total order weight and may vary.

USPS First Class Package International

7 to 21 business days

$31.59

USPS Priority Mail International

6 to 10 business days

$51.09

DHL Express Worldwide

1 to 3 business days

$51.46

USPS Priority Mail Express International

 3 to 5 business days

$66.84

*Please note, these are shipment cost estimates. Shipment cost will be based on the total order weight and may vary.

· We ship from Los Angeles.

· We process orders within 2-3 business days, excluding weekends and holidays.

· Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

· If you need any assistance with your order, please contact us immediately at g@grchk.com. We will not be able to make changes to your order after it has shipped.

· Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

You can select your preferred payment method at checkout.

We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If you are not completely satisfied with our product, within 30 days, for any reason, we will replace the product or refund the full purchase price immediately. We have complete confidence in our products. This guarantee has been our promise of quality since the day we began.

How to make a return?
To start a return, you can contact us at g@grchk.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at g@grchk.com.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, so that we can evaluate the issue and make it right.